You'll need to choose a different method for two-factor verification. Two-factor verification and password reset authentication. However, not all methods can be used for both. Security info methods are used for both two-factor security verification and for password reset. Security versus password reset verification In this case, you'll need to choose another method or contact your organization's help desk for more assistance. Your Microsoft Authenticator app is now set up and ready to use to authenticate your logins.Note: If you don't see the authenticator app option, it's possible that your organization doesn't allow you to use this option for verification. Once the QR code is scanned, click next to send a test notification to the Microsoft Authenticator app.Īpprove the authentication prompt on your Microsoft Authenticator app.Ĭlick Done.

Note: Make sure you have allowed the app to access your Camera. Make sure you scan the QR code with the Microsoft Authenticator App, not just using the device's camera app. Tap, 'Work or school account,' then 'Scan QR code' On the Authenticator app, tap the plus button. You will now need to move to the Microsoft Authenticator app on your phone. Now a screen similar to this will appear. Step 4 Once the app has installed click 'Next' on your computer or device. Note: If you do not want to use the Authenticator app, click, 'I want to set up a different method.'Īfter you have clicked 'Download Now,' follow the links below, or use the QR codes from below to install the Microsoft Authenticator app. If you use an iPhone, use the Apple store to download the app. If you use an Android phone, go to the Google Play store and install the Microsoft Authenticator app. Click the “Download now” link or use the QR code from below. Step 1Ī new page will open up that will ask you to download the app to your phone. When logging into a service, you will be asked to setup multi-factor authentication on your phone or device.

Setting up ms authenticator